Everything has two sides

Everything has two sides. Some people say ok. Some people say bad. For example I write articles in English.

Today I don't say my articles. I want to say package.

Yesterday We deliveried some goods to local customer.  The package was not appropriate.The goods are glass products and  FRAGILE. The guys in workshop put the products on a pallet and wrap them with transparent film. To be honest, the package is ugly and dangerous. It is not a professional package. Vegetable in market can't be packed like it. I took some photoes about the package and sent them to produce manager.

I  sent a file which was from our headquarter. There were an annotating words. Our customers evaluate our company also according to our deliveries. A first impression of our service occurs when unpacking. Packing type, content and its identification are our "visiting card". Our produce manager told me that he would asked his guys to upgrade the package in the future. I asked what opinions sales manage took about it? He said nothing.